Luisa Alvarez, Anna Soler, Leonor Guiñón, Aurea Mira
Short review, Volume 29, June, Issue 2
KEYWORDS: balanced scorecard; clinical laboratory; management; strategic plan
Pedro Sánchez Pellicer, Ruth González Tamayo, Vicente Navarro López
Original Papers, Volume 28, October, Issue 3
KEYWORDS: demand management laboratory; test laboratory request; anti-thyroid antibodies; anti-thyroid peroxidase antibodies; anti-thyroglobulin antibodies
Enrique Rodriguez-Borja, Africa Corchon-Peyrallo, Macarena Diaz-Gimenez, Arturo Carratala-Calvo
Original Papers, Volume 28, October, Issue 3
KEYWORDS: clinical decision support systems; computer physician order entry; health care costs; laboratory management; randomized controlled trials
Victoria Petrides, Sharon Schneider
Short Communications: Special issue on Six Sigma metrics, Volume 28, June, Issue 2
KEYWORDS: total quality management; decision making; goals
Beatriz Varela, Gonzalo Pacheco
Original Papers: Special issue on Six Sigma metrics, Volume 28, June, Issue 2
KEYWORDS: total quality management; quality control; bias; laboratory proficiency testing/methods; clinical chemistry test
Enrique Rodriguez-Borja, Celia Villalba-Martinez, Esther Barba-Serrano, Arturo Carratala-Calvo
Original papers, Volume 26, February, Issue 1
KEYWORDS: quality indicators; health care; extra-analytical phase; total quality management; clinical laboratory information systems
Güzin Aykal, Ayşenur Yegin, Özgür Tekeli, Necat Yilmaz
Original paper, Volume 26, June, Issue 2
KEYWORDS: point-of-care testing (POCT); quality management program for glucometers; high-volume clinical setting; ISO 15197
Kristina Dukic, Matea Zoric, Petra Pozaic, Jelena Starcic, Marija Culjak, Andrea Saracevic, Marijana Miler
Original papers, Volume 25, October, Issue 3
KEYWORDS: survey; compliance; laboratory technician; universal safety measures; total quality management; clinical laboratory services
Zeliha Gunnur Dikmen, Asli Pinar, Filiz Akbiyik
Original papers, Volume 25, October, Issue 3
KEYWORDS: clinical laboratory services; total quality management; patient safety; preanalytical phase; preanalytical error
Angeles Giménez-Marín, Francisco Rivas-Ruiz, Ana M. García-Raja, Rafael Venta-Obaya, Margarita Fusté-Ventosa, Inmaculada Caballé-Martín, Alfonso Benítez-Estevez, Ana I. Quinteiro-García, José Luis Bedini, Antonio León-Justel, Montserrat Torra-Puig
Original papers, Volume 25, October, Issue 3
KEYWORDS: patient safety; clinical laboratory services; questionnaires; cross-sectional studies; public hospital; universal safety measures; total quality management
Gabriel Lima-Oliveira, Gian Luca Salvagno, Elisa Danese, Giorgio Brocco, Gian Cesare Guidi, Giuseppe Lippi
Original papers, Volume 24, October, Issue 3
KEYWORDS: contamination; EDTA; patient safety; preanalytical variability; total quality management; preanalytical phase
Angeles Giménez-Marín, Francisco Rivas-Ruiz, Maria del Mar Pérez-Hidalgo, Pedro Molina-Mendoza
Original papers, Volume 24, June, Issue 2
KEYWORDS: total quality management; quality indicators; health care; laboratories; patient safety
Gabriel Lima-Oliveira, Giuseppe Lippi, Gian Luca Salvagno, Martina Montagnana, Cristovão Luis Pitanguiera Manguera, Nairo M. Sumita, Geraldo Picheth, Gian Cesare Guidi, Marileia Scartezini
Original papers, Volume 21, June, Issue 2
KEYWORDS: phlebotomy and blood collection; pre analytical phase; quality management system in clinical laboratory; transillumination; venous stasis.
Ana-Maria Simundic, Elizabeta Topić
Short review, Volume 18, October, Issue 3
KEYWORDS: quality indicators; Total Quality Management; benchmarking; continuous improvement; accreditation; quality
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